Job responsibilities:

• Lead a team of sales associates
• Provide quality customer service
• Create and coordinate sales associates’ schedules
• Facilitate tasks for the sales associates
• Keep the store looking clean and organized
• Handle cash and card transactions
• Do customer returns and exchanges following the company’s return policy

Requirements:

• High school diploma or GED
• Bachelor’s degree in management or equivalent area of study (highly desired, but not required)
• Two to three years of experience in a retail setting
• Friendly and upbeat personality
• Ability to work under pressure
• Problem-solving skills
• Conflict-resolution skills

Reports to: Director of Sales. Monthly meetings will be held to make sure the customer service and sales manager is achieving company objectives.